The National Association for Children of Alcoholics (Nacoa)

Description of service

Free and confidential helpline providing information, advice and support for everyone affected by a parent's drinking. The helpline is available for children, adults, concerned others and professionals alike and is a safe place to talk. There is no need to provide your name or tell anyone else you are talking to NACOA. You can also talk to the helpline as often as you want. Sometimes writing can help. Email [email protected] or write to Nacoa, PO Box 64, Bristol, BS16 2UH. Children will try to hide family problems from the outside world. Problems include witnessing domestic violence, eating disorders, difficulties at school, developing alcoholism or addiction, trouble with the police. Calls to the helpline are free and will not show up on landline phone bills. Calls from many mobile providers are also free but if your provider charges and you have inclusive minutes you can dial 0117 924 3675 but please be aware this may show up on your bill. Answerphone available when lines are busy.

Key Focus

Support for everyone affected by a parent's drinking

Age Range

All ages

Opening Times

Tue, Wed, Thur 12noon-9pm
Fri, Sat, Mon 12noon-7pm

Area Of Operation

Whole of UK


No charge

Referral Method

Self referral

Registered Charity Number