Norwich & Central Norfolk Mind

Description of service

Helpline providing support and practical advice to eligible clients suffering from mental health problems, are highly anxious or maybe at risk of going into crisis. The Team provide a listening ear, emotional support, coping strategies and signposting to other forms of help if required. Will re-direct to the Crisis Resolution Home Team (CRHT) if appropriate. The service is available for any person who is over eighteen years of age who has received secondary services from the Norfolk and Suffolk Foundation Trust and up to twelve months after discharge. Carers of eligible clients can also use the service for support and advice. Calls to 0808 80 numbers are free to call from landlines and mobile phones within the UK and do not appear on itemised bills.

Key Focus

Support line to help people manage mental health problems

Age Range


Opening Times

Monday to Thursday, 2pm to midnight
Friday 2pm to midnight Sunday

Area Of Operation

Central Norfolk



Referral Method

Self referral

Registered Charity Number