International Seafarers’ Welfare and Assistance Network (ISWAN) - SeafarerHelp

Description of service

SeafarerHelp is a helpline operated by ISWAN, an international charity dedicated to the welfare of seafarers and their families no matter where they are in the world. SeafarerHelp is a free, multi-lingual service that works with other organisations around the world to help seafarers. The helpline team can deal with issues including unpaid wages, repatriation problems, contract problems, bullying, poor working conditions, health and personal welfare issues. All the main languages are spoken. ISWAN also administers the Seafarers Emergency Fund, produces health information for seafarers and undertakes research. SeafarerHelp can now be contacted via WhatsApp on +44 (0)7909 470732.

Key Focus

Support for seafarers

Age Range

All ages

Opening Times

24 hour, 365 days a year
WhatsApp Mon-Fri 8am-6pm (UK time)

Area Of Operation




Referral Method

Self referral

Registered Charity Number