Description of service

Confidential helpline supporting people affected by hoarding behaviours achieve spatial and personal change, to reduce isolation and improve health and wellbeing. Further support includes assistance for families and friends, remote advocacy, online skype group sessions and benefits support. HoardingUK offers a call-back service to ensure that the service is free. While people do not have to provide their names or phone numbers, for those who do, HoardingUK provide the service free. Calls to 02 geographic numbers from landlines are typically charged up to 13p per minute. Calls to 07 mobile numbers are charged between 10p and 20p per minute from landlines and are typically not included in free call packages. Call costs from mobiles vary according to the calling plan chosen.

Key Focus

Support for people impacted by hoarding behaviours

Age Range

All ages

Opening Times

Monday to Friday, 10am-5pm

Area Of Operation

Whole of UK


Charges apply to call helpline and benefits helpline, although the service offers call-back to reduce cost to participants

Referral Method

Self, professional, family, friends, and others. Please note: will only contact participants when we verified consent obtained

Registered Charity Number