Grandparents Plus

Description of service

Family and Friends Advice Line for those looking after a relative’s child. The Team provide a free, confidential and impartial service offering advice and information on welfare benefits and other sources of financial support, and a wide range of other issues including employment, housing, debt, social care and education. Can also signpost to other appropriate organisations. The advisers can also give more information about the services Grandparent Plus offers kinship carers – grandparents and other members who are raising a relative’s child, including the national Support Network for the wider family raising children. Calls to the Advice Line cost the same as calls to any geographical (01 or 02) phone number whether calling from a landline or a mobile. If you have an inclusive calling plan your free calls will include calls to this number.

Key Focus

Advice and support for those looking after a relative's child

Age Range

All ages

Opening Times

Family and Friends Advice Line: Monday to Friday, 10am-3pm
answerphone available

Area Of Operation

England and Wales


No charge

Referral Method

Self referral

Registered Charity Number


Registered Company Number