Family Action

Description of service

FamilyLine is a free service available to any adult family members who manage the challenges of daily life and parenthood via telephone, text message and email. The Helpline Team can provide emotional support or practical guidance on any aspect of parenting or broader family life. Areas of support include parenting, hardship, isolation, relationship breakdown, domestic abuse, education, disability and additional needs. Longer term support can also be provided through regular sessions with befrienders and counsellors. Calls to 0808 80 numbers are free from landlines and mobiles in the UK and do not appear on itemised bills.

Key Focus

Practical support to parents, carers and adults to overcome challenging periods

Age Range


Opening Times

Mon-Fri, 9am-3pm

Area Of Operation

England, Wales


No charges

Referral Method

Self referral

Registered Charity Number