Civil Legal Advice (CLA)
Helpline: 0345 345 4 345

Description of service

National legal advice line providing specialist legal advice to people eligible for legal aid. CLA will suggest alternative sources of help for people not eligible for legal aid. Can help with welfare benefit appeals, debt (where a home is at risk), special educational needs, housing, discrimination issues, mediation (if separating from a partner), help and advice for victims of domestic violence, child abuse or public children act proceedings. Has a free translation service where English is not the first language and sign language adviser. Anyone concerned about the cost of the call can use the online service or text to request a call back. Can supply lists of local solicitors accepting clients under the legal aid system.

Key Focus

Specialist legal advice to people eligible for legal aid

Age Range

All ages

Opening Times

Mon - 9am - 8pm
Tues - 9am - 8pm
Wed - 9am - 8pm
Thur - 9am - 8pm
Fri - 9am - 8pm
Sat - 9am -12.30pm

Area Of Operation

England and Wales

Referral Method

Self referral