Advice Direct Scotland

Description of service

Advice Direct Scotland provides free and independent advice to the citizens of Scotland. The online identity of Advice Direct Scotland is Work in partnership with a network of national organisations providing practical advice by phone, SMS, web chat, email, online and through social media on a wide range of issues such as debt, employment, welfare and consumer advice. As well as offering traditional telephone-based advice can also offer advice via the website, webforms, webchat and Facebook chat.

Key Focus

Impartial information and advice for the citizens of Scotland

Age Range

All ages

Opening Times

Mon-Fri, 9am to 6pm. Advice is also available online 24/7 through the use of chatbots

Area Of Operation


Referral Method

Self referral

Registered Charity Number


Registered Company Number