Children's Commissioner for Wales
Description of service
The Advice and Support service is free and confidential and provides a source of help and support if children and young people or those who care for them feel that a child has been been treated unfairly. Contact can also be made by text. Text 80 800 and start message with COM. The Team can either point callers in the right direction to another organisation or in other circumstances can look at individual complaints. The laws which set up the Children's Commissioner for Wales' office means advice and support can only be provided to a child or young person up to the age of 18, or 25 in certain circumstances, usually living in Wales or who is placed in England by a Welsh local authority or has a complaint or wants to make representation to a service provider (such as a registered child minder) or certain organisations (including any county council or health authority in Wales).