Description of service

Free and confidential helpline providing homelessness advice and support to anyone in England aged 16-25. The Team can also offer advice to people worried about a young person they know. The Centrepoint Helpline can help with issues including sofa surfing, options for when the Council cannot provide support, pregnant women and those with children, non-UK citizens and fleeing violence. The team connects callers to the right services as quickly as possible and can help young people put a plan into action. Calls to 0808 80 numbers are free from landlines and mobiles in the UK.

Key Focus

Support for young homeless people, young people at risk of homelessness or people worried about a young person

Age Range

16-25 years

Opening Times

Helpline: Monday to Friday, 9am-5pm

Area Of Operation




Referral Method

Self referral

Registered Charity Number