Helpline: 01322 619898

Description of service

Helpline providing information and advice on all types of allergic disease. A variety of communication channels are available to those who require information and advice on allergy, including a dedicated telephone Helpline, live web chat and email enquiries. Helpline advisors are supported by in-house clinical nurse specialists who are able to help with more complex questions. Also able to access the expertise of members of Allergy UK’s Health Advisory Board which includes specialists in allergy, immunology and dermatology. In addition to providing best practice advice on a range of allergy topics the Helpline advisors can signpost to the nearest NHS or Private Allergy services. Enquiries can be emailed to [email protected] Translation card service for travelling with food allergy is also accessible via the Helpline.

Key Focus

National charity supporting those living with or whose lives are affected by allergy

Age Range

All ages

Opening Times

Monday to Friday, 9am-5pm
closed weekends

Area Of Operation

Whole of UK

Referral Method

Self referral

Registered Charity Number


Registered Company Number