Working with volunteers

About the event

This masterclass will explore best practice in recruitment, training and retention of volunteers from advertising to exit interviews. It will focus on management of volunteers and organisational expectations, and the legal aspects of a volunteer agreement and volunteer rights. The masterclass will include opportunities for discussion and sharing of ideas, as well as some practical resources to take away with you.

Download Course Outline

Outcomes & Objectives

  • explore best practice in recruitment, training and retention of volunteers
  • explore the management of volunteers and expectations from both volunteer and organisation
  • understand the legal obligations for your service and the volunteer’s rights
  • identify the scope and inclusions of a volunteer agreement and relating policies

Who should attend?
This course is ideal for helpline managers, co-ordinators and HR professionals.

Venue:
London N7 6PA

Cancellation Policy: By booking you are agreeing to our Cancellation Policy

Onsite Delivery: This course is also available for onsite delivery and can be tailored to your specific helpline. To find out more contact us on 0300 330 7777 or training@helplines.org

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