Location
Event Type
Nov 2018
Tue 27 November 2018

Vicarious trauma - having a healthy workplace

London
Wed 28 November 2018

Supporting Emotional Service Users

Belfast
Thu 29 November 2018

The Helplines Standard Workshop

London
Dec 2018
Tue 4 December 2018

Managing repeat callers

London
Thu 6 December 2018

Helpline skills for email, text and webchat

Edinburgh
Tue 11 December 2018

Supporting Emotional Service Users

London
Thu 13 December 2018

Helpline skills for email, text and webchat

London
Jan 2019
Tue 22 January 2019

Responding to Challenging Calls

London