Location
Event Type
Jun 2018
Thu 21 June 2018

Managing repeat callers

London
Jul 2018
Tue 3 July 2018

Responding to Challenging Calls

Edinburgh
Tue 3 July 2018

The Helplines Standard Workshop

London
Thu 5 July 2018

Essential Helpline Skills

London
Tue 10 July 2018

Safeguarding for helplines

London
Wed 11 July 2018

Data protection and your helpline

Birmingham
Tue 17 July 2018

Responding to Challenging Calls

London