Location
Event Type
Jan 2020
Thu 16 January 2020

Level 1 - Essential Helpline Skills

Dublin
Tue 21 January 2020

Level 3 - Advanced Helpline Skills

London
Thu 23 January 2020

Level 3 - Advanced Helpline Skills

Birmingham
Tue 28 January 2020

Level 2 - Developing Helpline Skills

Glasgow
Feb 2020
Thu 6 February 2020

The Helplines Standard Workshop

London
Tue 11 February 2020

Digital Helpline Skills

Birmingham
Thu 13 February 2020

Managing repeat callers

London