BBC Action Line – ‘if you’ve been personally affected by issues in this programme ….’

Annika Howard
Keith Jones, Head of Editorial and Complaints at BBC Audience Services

Keith Jones, from BBC Action Line, was one of our panel expert speakers at this year’s Annual Conference. Keith gave us an insight in to how BBC Action Line has evolved and how demand for the service is growing. The evolution of Action Lines The Action Lines provide off-air support… Read More

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How can helplines navigate the complex commissioning landscape?

Annika Howard

In the first of a series of blog posts we look at the topics from this year’s six Conference seminar sessions. We were joined by Ruth Robertson, Senior Fellow at The King’s Fund, who delivered a seminar that focussed on NHS Commissioning ‘Making the numbers count: A simple guide to… Read More

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Breaking the silence surrounding coercive control

Annika Howard
Helplines Partnership | Ryan Hart - Keynote speaker at 2019 Annual Conference

At this year’s Annual Conference, where the theme was Strength in Numbers, our keynote speaker was Ryan Hart, a White Ribbon Ambassador and Refuge Champion. On 19 July 2016, Claire and Charlotte Hart were murdered in broad daylight by the family’s father using a sawn-off shotgun. He then killed himself…. Read More

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Helpline Research 2017 - 2019

Annika Howard
Helplines Partnership - Helplines Research 2017-19

Since 2017, Helplines Partnership have carried out an Annual Member Survey. It is an opportunity for our members to tell us what is happening on the frontline, contribute to creating a picture of the helpline sector and capture how it is changing and evolving. This year, we worked with the… Read More

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Helplines Partnership Star Members 2019

Annika Howard
Helplines Partnership's Star Members 2019

One of the benefits of being a member of Helplines Partnership is being able to tap into the collective knowledge and experience not only of the Helplines Partnership team but also that of fellow members. At this year’s Annual Conference and Awards we took the time to recognise 2019’s Star… Read More

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