Taking the pulse of helplines in the UK: results from our annual members' survey

Helplines Partnership annual members’ survey took place between June and July 2014. A questionnaire was sent to helplines across the UK, and participants were asked about their call volumes, volunteers, what challenges they face, and their relationship with funders. As the association of helplines we have been noticing the rise… Read More

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Your website is your charity's shop window. What does yours say?

Charities never stand still and neither should your website. Always review your website content and never forget to do the same to the design and structure. There is a plethora of bad websites out there, and we have all come across them: overly animated, drowned in misjudged colours and pop-ups… Read More

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Talk To Us: Samaritans' National Awareness Month

Samaritans have launched ‘Talk to Us’, their National Awareness Campaign. This July, the charity is asking people to give their time for 60 seconds, creating the UK’s largest conversation. Talk to Us spans the whole of July and Samaritans’ branches up and down the country will be popping up in… Read More

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Helplines going digital: what it means to be a finalist at this year's Digital Leader Awards

Being a finalist in the Non-Government Organisation (NGO) category of this year’s Digital Leaders Awards is, without doubt, a great honour for Helplines Partnership and its members.  The Awards are given – on the basis of nomination and open voting – by “Digital by Default News” which supports networking and… Read More

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Talking seriously about loneliness

Loneliness kills people and communities. Helplines have a critical strategic role to play. People who are lonely can die younger. An international study looked at more than 44,000 people with heart disease in a range of countries. It found that people with heart disease who live alone tend to die… Read More

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