Helpline Awards - Volunteer of the Year 2018

Annika Howard
Father and daughter walking in low autumn sun

The Helpline Volunteer of the Year recognises the contribution of full-time or part-time helpline volunteers who have shown a real commitment and gone above and beyond the volunteer role. This year, Pauline Green, a helpline volunteer for Families Need Fathers won the award and talks to us about volunteering. A… Read More

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Road Safety Week

Annika Howard
Bike Smart - Road Safety Week 2018

Brake was founded in 1995 and exists to stop the needless deaths, serious injuries and pollution occurring on our roads every day. Brake’s vision is a world where there are zero road deaths and injuries, and people can get around in ways that are safe, sustainable, healthy and fair. Road… Read More

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How you’ve helped shape this year’s Helplines Partnership Conference

Annika Howard
Helplines Partnership Conference Signage

It’s less than two weeks to go until this year’s Annual Conference and Awards. Over the summer, we heard from a lot of helplines through a series of events we hosted for our members and non-members. One of the questions we asked was ‘if you had a magic wand, what… Read More

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EHRC Advisor Support

Annika Howard

This year, The Equality and Human Rights Commission are attending our Annual Conference and Awards. We talked to them about the help and support they can offer helplines who have queries about discrimination and human rights law. The Equality and Human Rights Commission provides a second-tier helpline so that those… Read More

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Trauma Counselling Line Scotland – a counselling line run by Scottish charity Health in Mind

Annika Howard
Hands holding a smartphone.

Health in Mind is a Scottish mental health and wellbeing charity based in Edinburgh. It supports around 3,000 people every year to live the life they want to live. The charity offers a wide range of services including Trauma Counselling Line Scotland. Trauma Counselling Line Scotland launched in 2010, providing… Read More