SeafarerHelp helpline wins international award

Nicola James

Our member, ISWAN (International Seafarers’ Welfare and Assistance Network) operates SeafarerHelp – a free, confidential, multilingual 24/7 helpline which supports thousands of seafarers and their families across the world, every year.   Celebrations Their amazing service has been recognised at the prestigious 2017 Safety at Sea Awards where they achieved… Read More

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Help is at hand

Paula Ojok

At Helplines Partnership (HLP), we support our members to provide a quality service to the people who contact them. When Bethan Harries, Service Manager at Sightline Vision Northwest, asked for our help to review their service, we were delighted to offer our assistance. Read how Bethan describes her experience.  … Read More

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Children’s and young people’s mental health in the spotlight

Nicola James

Mental health and in-particular young people’s mental health has recently been in the political and media spotlight. One of our members, YoungMinds, tells us about their Parents Helpline and the events they have planned to raise funds and awareness.   YoungMinds, is the UK’s leading charity championing the well-being and mental… Read More

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An amazing year for DrugFAM

Nicola James

It has been a truly fantastic year for one of our members – DrugFAM. I was so pleased to represent Helplines Partnership at their ‘Service of Celebration and Hope’ at Westminster Abbey in May. Today, we were delighted to hear that Elizabeth Burton-Phillips, the founder of the charity, has been… Read More

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National Stalking Helpline - Research into vexatious complaints

Nicola James

At our member research launch event earlier in April, Suky Bhaker, Head of Policy and Development at National Stalking Helpline, spoke about the work of the helpline and The Suzy Lamplugh Trust. Suky and her team are now conducting research into vexatious complaints. Find out more below and if you can help… Read More

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