“Don’t make a mountain out of a molehill…” - Melanoma Awareness Month

Annika Howard
Melanoma Helpline Nurse on the phone. Helpline number 0808 801 0777

May is Melanoma Awareness month and our member, Melanoma Focus, talk about the support, advice and information their helpline can offer and the importance of talking to your GP if you are worried about a mole or lesion. Talk to your GP We all know the phrase, but, in the… Read More

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Helplines Partnership in action – members supporting members introducing webchat on a women’s aid helpline

Annika Howard
Young woman typing on a laptop

One of the benefits of Helplines Partnership membership is being able to tap into the knowledge and experience of your fellow members. We know from members how much they appreciate being able to draw on the knowledge and learn from the experiences of their fellow members and support one another…. Read More

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Setting up a help or support line in response to coronavirus

Annika Howard
Helplines Partnership | Setting up a helpline man with telephone headset

Many organisations, parish councils and other community response teams are looking at how they can best support people during the coronavirus pandemic. Different groups are thinking about setting up a help or support line to provide a direct response to their local communities. Under normal circumstances it isn’t a process… Read More

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Coronavirus Message from Paula Ojok, CEO at Helplines Partnership

Annika Howard
Coronavirus – Helplines supporting each other illustration of people with headsets

Coronavirus – Helplines supporting each other Increased pressures are being placed on the helpline sector due to the coronavirus. It’s clear, that over the coming weeks our working and home-life practices will be changing. The government advises that people need to start working from home if they possibly can. At… Read More

Institution of Occupational Safety and Health Course for Helplines Partnership Members

Annika Howard
IOSH course for Helpline Managers

Through our partnership working with Towergate Insurance; we were delighted to be able to invite senior managers of small to medium-sized member organisations to a complimentary Institution of Occupational Safety and Health (IOSH) course, in Milton Keynes earlier this month. Eight managers attended along with our Chief Executive, Paula Ojok,… Read More

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