Five-year helpline upgrade in five months

Female lying on bed with mobile in hands

At this year’s Helplines Partnership AGM, our first-ever virtual AGM, we heard from Lydia Okroj and Zara Gilmour, in our member showcase. They shared how, as Scotland’s Domestic Abuse and Forced Marriage Helpline they have responded to the pandemic, brought in huge helpline infrastructure changes and support their staff team’s… Read More

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Safeguarding, lockdown and helplines

Woman with laptop and man on phone sitting on the floor

Helplines Partnership’s Director of Operations, Gemma Khairi talks about safeguarding, what it means for helplines and how now as many face-to-face services are suspended it is even more important to be alert. Safeguarding is everyone’s responsibility and a basic human right – if you see signs or indicators, you a… Read More

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Trustees’ Week – meet the Helplines Partnership Trustees

Black and white photograph of 7 clasped hands

Trustee week recognises and celebrates the key role that trustees play in the governance and leadership of charities, volunteering their time and working together to lead the organisation and decide how it is run.   We would like to introduce you to our Board and explain a little more about why they chose to become Helplines Partnership Trustees.   What motivated you to become a Helplines Partnership Trustee?   Karen… Read More

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Who would change a charity’s name in a pandemic?

Toilet roll on pale wooden background unrolled with a face mask on it.

We talked Terri McDonald, CEO of our member PostScript360 about their service, bringing in planned changes while operating under the constraints of a global pandemic and about the support they offer.   ‘PostScript360’  Just as we had officially registered our new name with Companies House and Charity Commission, along came COVID 19!    Changing a… Read More

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Make the most of your data with free statistical help

Lady sat at laptop looking at the screen with figures on it

The Royal Statistical Society’s Statisticians for Society programme connects third sector organisations with professional statisticians who can provide expert help with collecting, analysing and presenting data. They provide statistical support at no cost to UK charities and other third sector organisations with an annual income of less than £500,000. Demonstrate… Read More

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