Coronavirus Message from Paula Ojok, CEO at Helplines Partnership
18th Mar 2020
Coronavirus – Helplines supporting each other Increased pressures are being placed on the helpline sector due to the coronavirus. It’s clear, that over the coming weeks our working and home-life practices will be changing. The government advises that people need to start working from home if they possibly can. At… Read More
Institution of Occupational Safety and Health Course for Helplines Partnership Members
18th Mar 2020
Through our partnership working with Towergate Insurance; we were delighted to be able to invite senior managers of small to medium-sized member organisations to a complimentary Institution of Occupational Safety and Health (IOSH) course, in Milton Keynes earlier this month. Eight managers attended along with our Chief Executive, Paula Ojok,… Read More
AI and Machine Learning for Helplines
18th Mar 2020
Advice Direct Scotland provides free and independent advice to the citizens of Scotland. The online identity of Advice Direct Scotland is advice.scot. Conor Forbes, Creative Lead, explains how as an organisation they use artificial intelligence (AI) to support the work of their helpline service’s contact channels. Our organisation has an… Read More
Real Talk – Conversations that save lives
5th Feb 2020
We were joined at our 2019 Conference by Stella Comber and Alex Harvey, from Grassroots, who hosted the seminar ‘Reducing the numbers – Real Talk – suicide prevention awareness’. In the final of a series of blog posts from the day we explore the topic and discussions that took place… Read More
Strength in Numbers – Reflecting on Helplines Partnership Annual Conference 2019
27th Jan 2020
It was fantastic to see so many members at our Conference on 6 November in Birmingham. The day was an opportunity to celebrate with all the organisations and individuals who won awards, learn from our seminar hosts and guest speakers and recognise and reflect on the incredibly valuable services that… Read More
