Helpline Research 2017 - 2019
14th Nov 2019
Since 2017, Helplines Partnership have carried out an Annual Member Survey. It is an opportunity for our members to tell us what is happening on the frontline, contribute to creating a picture of the helpline sector and capture how it is changing and evolving. This year, we worked with the… Read More
Helplines Partnership Star Members 2019
14th Nov 2019
One of the benefits of being a member of Helplines Partnership is being able to tap into the collective knowledge and experience not only of the Helplines Partnership team but also that of fellow members. At this year’s Annual Conference and Awards we took the time to recognise 2019’s Star… Read More
Handling difficult and challenging calls outside of the helpline environment
23rd Oct 2019
Helplines often act as an invisible safety net, catching people when they have nowhere else to turn as statutory services are cut. However, it’s not just helpline services that are receiving calls from people who feel that they are at crisis point. The people taking these calls must have the… Read More
Helpline Awards 2019 Shortlist Announced
10th Oct 2019
We are pleased to announced 18 organisations have been shortlisted across England, Scotland and Wales in this year’s Helplines Partnership Awards. They are in the running to win: Helpline of the Year Helpline Employee of the Year Helpline Volunteer of the Year Paula Ojok, Chief Executive of Helplines Partnership said:… Read More
Helplines Partnership and Towergate Insurance – working together
2nd Oct 2019
We are delighted to announce a new benefit for Helplines Partnership members, staff, volunteers, supporters and service users. Towergate Insurance have used their knowledge of the market and the relationships they have with their insurer partners to develop a suite of specialist insurance products with peace of mind at the… Read More
