The impact of Covid-19 on helplines – April to June 2020
1st Jul 2020
Over the past three months, from April to June, we have asked Helplines Partnership members about the impact of Covid-19 on their organisation and service. We’ve produced a short summary report with some of the qualitative and quantitative data we’ve gathered over the last three months. Capturing snapshots of the… Read More
A New Social Contract for a mentally healthier society
28th Jun 2020
We’re proud to be part of a major coalition that has written to the Prime Minister, Boris Johnson, calling on the government to work with us to establish a Mental Health Renewal plan in response to Covid19. As a group of 50 voluntary and social sector organisations, we have come… Read More
Antibiotic Research UK – Together we can save modern medicine
18th Jun 2020
We talked to our member Antibiotic Research UK to find out more about their work, the importance of effective antibiotics that work, the danger and implications of antibiotic resistance and the support they offer people through the charity’s helpline. What is Antibiotic Resistance? We all know the value of antibiotics… Read More
Safeguarding for helplines – toolkit and tips
18th May 2020
As organisations have had to change and adapt, swapping face to face services for online and over the phone, in the face of Coronavirus the need for safeguarding is more important than ever. No matter what type of service you deliver, helpline, webchat, listening service or telephone befriending service,… Read More
Homeworking for helplines – toolkit and tips
11th May 2020
Many helplines, befriending and listening services are now having to work remotely, a change that’s had to be made quickly in response to the Corona Virus. Helpline teams, helpline volunteers and helpline managers have had to move from being office-based and surrounded by the other members of their team to… Read More
