Unlock – the national charity for people with convictions

Annika Howard
Unlock helpline worker supporting people with criminal convictions

People with criminal convictions can often face stigma and obstacles because of their criminal record long after they’ve served their sentence. We talked to Debbie Sadler, Advice Manager at our member Unlock about the help and support the charity offers through their helpline and website. What a difference 10 years… Read More

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GamCare and the National Gambling HelpLine

Annika Howard
hand dialling on a phone

As gambling behaviour is increasingly a subject of public health and policy interest we talked to Catherine Sweet, Head of Marketing and Communications, at our member GamCare about the work they do to prevent gambling becoming a problem and supporting people if it does. Understanding the risks “For many people… Read More

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Helpline tackles human trafficking

Annika Howard
Invisible Traffick - speak up to end human trafficking

Figures from the National Crime Agency show that in the three months from April to June 2017, 1090 victims potential victims of human trafficking were reported in England, 52 in Wales, 47 in Scotland and 11 in Northern Ireland. The 1,200 potential victims were from 83 different nationalities with Albania,… Read More

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The power of listening

Annika Howard
Sophie Andrews, Chair of Helplines Partnership, at TEDMed

In a powerful and very personal TED Talk, our Chair and the CEO of The Silver Line, Sophie Andrews shares how a helpline became her lifeline. In the short video, Sophie talks about how as a young girl, being sexually abused by her father and his friends, she made a… Read More

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Sky Badger tells us what it means to be a digital charity

Annika Howard
Mother and young children looking at a tablet computer

I spoke to Naomi from Sky Badger, one of our members, to find out more about how they run their service entirely over the web and their band of virtual volunteers. Helplines rock. It’s quite that simple. For Sky Badger, helplines are a vital part of making sure we can find… Read More

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