All posts about Awards

Helplines Awards – Helpline of the Year 2018

Annika Howard
MS Society winners of Helpline of the Year 2018

This award recognises helplines who have made a significant contribution to the sector and the wellbeing of service users. This year, MS Society won the award and Julie Gaynor, Helpline Services Manager at MS Society talks to us about winning the award. Winning Helpline of the Year Here on the… Read More

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Helplines Awards – Employee of the Year 2018

Annika Howard
Fedra Mardani, Senior Call Handler at Karma Nirvana and Paula Ojok, Chief Executive at Helplines Partnership

This award is open to all full-time, temporary and part-time paid staff who have made a significant contribution to the helpline, shown a real commitment and go above and beyond their job description. This year, Fedra Mardani, from Karma Nirvana, won the award and talks to us about Karma Nirvana… Read More

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Helpline Awards – Volunteer of the Year 2018

Annika Howard
Father and daughter walking in low autumn sun

The Helpline Volunteer of the Year recognises the contribution of full-time or part-time helpline volunteers who have shown a real commitment and gone above and beyond the volunteer role. This year, Pauline Green, a helpline volunteer for Families Need Fathers won the award and talks to us about volunteering. A… Read More

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How you’ve helped shape this year’s Helplines Partnership Conference

Annika Howard
Helplines Partnership Conference Signage

It’s less than two weeks to go until this year’s Annual Conference and Awards. Over the summer, we heard from a lot of helplines through a series of events we hosted for our members and non-members. One of the questions we asked was ‘if you had a magic wand, what… Read More

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Recognising success and diversity in the helpline sector

Nicola James

Filmed at our Annual Conference, Life’s Journey, in 2017 this short video demonstrates the breadth of the helpline sector and the vital role it plays in our society. On a daily basis, our members are providing support to people on subjects as diverse as debt, bereavement, education, legal rights and… Read More

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