Paula Ojok

Paula Ojok

Paula joined Helplines Partnership in 2008. Her previous roles were in the private sector working for several high profile household names including Sony Computer Entertainment, Morton International and Cable and Wireless. Since joining the voluntary sector, Paula has developed her role within Helplines Partnership from PA, to Central Services Team Manager, to Director of Membership and External Affairs. She is responsible for the organisation’s membership, events, policy, marketing and communications and external affairs. Paula has a particular interest in helplines and is passionate about the service they provide to the public and the communities in which we live.

Posts by Paula

Help is at hand

At Helplines Partnership (HLP), we support our members to provide a quality service to the people who contact them. When Bethan Harries, Service Manager at Sightline Vision Northwest, asked for our help to review their service, we were delighted to offer our assistance. Read how Bethan describes her experience.  … Read More

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Helplines and the law

Helplines are not currently regulated and there is nothing to prevent anyone from setting up a ‘helpline’. However members of Helplines Partnership (HLP), who deliver socially important services, are expected to maintain certain standards and policies which helps to provide an additional measure of confidence for those contacting them. Although… Read More

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Walking Out Of Darkness

Walk to increase Suicide Prevention at ‘Walking Out Of Darkness’  Saturday 10 September 2016, Bath / Bristol (World Suicide Prevention Day) On Saturday 10 September 2016, Helplines Partnership is partnering with Walking Out Of Darkness as part of ‘World Suicide Prevention Day’. We will be helping to highlight the difference… Read More

An end to Payphone Access Charges for helplines

Helplines Partnership celebrates an end to Payphone Access Charges for helplines that offer free to caller services from 1st April 2015. Every day people call helplines for support. Some particularly vulnerable people use payphones to contact helplines. The Payphone Access Charge (PAC) was charged to helplines that operate a free… Read More

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Preparing to celebrate 25 years of Helplines Partnership

We have come a long way. So let me begin with a brief recount of our story, so far. In 1989 The Helplines Association, our ancestor organisation was formed. They merged with Mental Health Partnership in September 2012 to form Helplines Partnership (HLP). HLP is today the largest umbrella body… Read More

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