Paula Ojok

Paula Ojok

What do you enjoy most about your role?
1. It’s unpredictable and no two days are the same
2. Overcoming challenges both internally and externally
3. Working with a great group of people and enjoying my work as we move forward

How would you like to make a difference?
1. By playing a part in individual team members growth and satisfaction in their roles
2. Driving recognition and appreciation of the help services sector and our members
3. Supporting the sector to raise the quality of services provided

What are your top 3 values?
1. Being honest, open and transparent.
2. Being kind and generous in our thoughts and considerate in our actions
3. Being trustworthy and reliable. Our reputation depends on it!

Joined the Helplines Partnership team: 16 September 2008

Posts by Paula

Help is at hand

At Helplines Partnership (HLP), we support our members to provide a quality service to the people who contact them. When Bethan Harries, Service Manager at Sightline Vision Northwest, asked for our help to review their service, we were delighted to offer our assistance. Read how Bethan describes her experience.  … Read More

Tags: , , ,

Helplines and the law

Helplines are not currently regulated and there is nothing to prevent anyone from setting up a ‘helpline’. However members of Helplines Partnership (HLP), who deliver socially important services, are expected to maintain certain standards and policies which helps to provide an additional measure of confidence for those contacting them. Although… Read More

Tags: , ,

Walking Out Of Darkness

Walk to increase Suicide Prevention at ‘Walking Out Of Darkness’  Saturday 10 September 2016, Bath / Bristol (World Suicide Prevention Day) On Saturday 10 September 2016, Helplines Partnership is partnering with Walking Out Of Darkness as part of ‘World Suicide Prevention Day’. We will be helping to highlight the difference… Read More

An end to Payphone Access Charges for helplines

Helplines Partnership celebrates an end to Payphone Access Charges for helplines that offer free to caller services from 1st April 2015. Every day people call helplines for support. Some particularly vulnerable people use payphones to contact helplines. The Payphone Access Charge (PAC) was charged to helplines that operate a free… Read More

Tags: , , , , ,

Preparing to celebrate 25 years of Helplines Partnership

We have come a long way. So let me begin with a brief recount of our story, so far. In 1989 The Helplines Association, our ancestor organisation was formed. They merged with Mental Health Partnership in September 2012 to form Helplines Partnership (HLP). HLP is today the largest umbrella body… Read More

Tags: , , ,