Helplines Partnership

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Helplines in the wider health sector

Helplines Partnership

HLP recently represented helplines at two health sector events: Mental Health:  Forward Thinking – The Implementation Plan Speakers from Mental Health Foundation, NHS England and the Mental Health Task for England among others discussed commissioning for improved access to 24/7 crisis resolution and liaison mental health services for all ages…. Read More

Cass Business School launches Leadership development programme for advice sector

Free places available for senior sector staff thanks to grants from The Baring Foundation and J Paul Getty Jnr Charitable Trust Cass Business School, part of City University, has launched a new free leadership development programme designed specifically for senior leaders in the advice sector. The programme not only seeks… Read More

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Helplines plan to invest more in technology to meet growing demand

80% of helplines surveyed expect demand to go up in the next 2-3 years Connect Assist has released some interesting research on charity helplines surveying over 100 charities in January this year. Of these, 81% had a helpline, with the vast majority of these providing advice, information and signposting. An… Read More

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Data Protection Law changes are coming

Helplines, charities and other organisations will need to be ready for 2018 when Data Protection Law changes come into effect. The General Data Protection Regulation will be become law in 2018 across 28 EU member states and the UK regulator has called for organisations to begin their preparations for these… Read More

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Government announces funding pot to develop veteran’s information line

The Ministry of Defence has launched a funding scheme through the Covenant Fund to provide a single point of contact through a single telephone number and website. This will provide an information “clearing house” taking into account the needs of all veterans wherever they may be located. The grant is… Read More

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