Annika Howard

Annika Howard

Annika has worked in communication and marketing roles since 2005. She spent time in the public and private sector, working in areas as diverse as web design and development, financial services, healthcare and social science research. Annika has supported a range of charities in voluntary roles as a youth mentor, volunteer advisor, media match volunteer, trustee and chair.

Posts by Annika

Helplines Awards – Employee of the Year 2018

Fedra Mardani, Senior Call Handler at Karma Nirvana and Paula Ojok, Chief Executive at Helplines Partnership

This award is open to all full-time, temporary and part-time paid staff who have made a significant contribution to the helpline, shown a real commitment and go above and beyond their job description. This year, Fedra Mardani, from Karma Nirvana, won the award and talks to us about Karma Nirvana… Read More

Tags: , , , , , ,

How do you recreate the supportive environment of a Samaritans branch online?

Simon Stewart, Samaritans Senior Production Manager (Caller Services)

Simon Stewart, Samaritans Senior Production Manager (Caller Services), was one of our expert speakers at this year’s Annual Conference. Simon shared with us his experience of designing and developing Samaritans listening service via online chat. Samaritans Samaritans have 201 branches across the UK and Republic of Ireland. Every six seconds… Read More

Tags: , , , , , , , , , , , ,

Helpline Awards – Volunteer of the Year 2018

Father and daughter walking in low autumn sun

The Helpline Volunteer of the Year recognises the contribution of full-time or part-time helpline volunteers who have shown a real commitment and gone above and beyond the volunteer role. This year, Pauline Green, a helpline volunteer for Families Need Fathers won the award and talks to us about volunteering. A… Read More

Tags: , , , , , , ,

Road Safety Week

Bike Smart - Road Safety Week 2018

Brake was founded in 1995 and exists to stop the needless deaths, serious injuries and pollution occurring on our roads every day. Brake’s vision is a world where there are zero road deaths and injuries, and people can get around in ways that are safe, sustainable, healthy and fair. Road… Read More

Tags: , , , ,

How you’ve helped shape this year’s Helplines Partnership Conference

Helplines Partnership Conference Signage

It’s less than two weeks to go until this year’s Annual Conference and Awards. Over the summer, we heard from a lot of helplines through a series of events we hosted for our members and non-members. One of the questions we asked was ‘if you had a magic wand, what… Read More

Tags: , , , , , , , , , , , , ,